Refund policy

Return & Refund Policy

At The Confetti Effect, every order is prepared with care, and we want you to love your purchase! If something isn't quite right, we're happy to help.

Returns

We accept returns on eligible, unused, non-personalized items within 14 days of delivery.

To qualify for a return, items must be unused, in their original condition, and include all original packaging and components.

To request a return, please email us at theconfettieffectco@gmail.com with your order number and reason for return. Please contact us before sending anything back.

Non-Returnable Items

The following items are generally not eligible for change-of-mind returns:

  • Personalized or custom-made products

  • Used or damaged items (unless they arrived damaged)

  • Opened or partially used stationery and gift kits

  • Digital downloads once delivered

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Email theconfettieffectco@gmail.com with your order number and photos of the issue, if possible.

We will work with you to arrange an appropriate replacement, refund, or other resolution at no additional cost where required.

Return Shipping

Customers are responsible for return shipping costs on change-of-mind returns. Original shipping charges are generally nonrefundable for these returns.

If we made an error or an item arrived defective, we will cover reasonable return shipping costs when a return is necessary.

Refunds

Once your eligible return has been received and inspected, we will notify you of the refund decision.

Approved refunds will be issued to the original payment method within 5 business days of approval. Your bank or payment provider may take additional time to process the refund.

Questions?

We're always happy to help!

Email: theconfettieffectco@gmail.com

Thank you for shopping small and supporting The Confetti Effect!

A Little Joy Changes Everything.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.